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Reviews
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I called and email them about obtaining service. Since we rent our home, I was denied service unless our landlord gave permission. He called ( from California, 3 hour time difference). No one answered, so he left a voice mail giving permission. That wasn’t good enough! They want to talk directly to him. I wasn’t going to bother him again, especially since they didn’t take his first call. Very Bad customer service.
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The team at Mite-e is incredible. They are extremely knowledgeable, professional and honest about what works to solve your pest problems. They have integrity and make sure you’re only paying for the solution that will work. They don’t try and “sell” their customers on things they don’t need or charge a lot of bogus fees. Josh and his crew are stand up folks and I highly recommend them.
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Technicians are thorough and are personable. We started an annual contract with Mite-E Exterminating when we lived in Paw and Paw and when we moved to Otsego - they still service us! It’s a large enough company to accommodate but feels like a small company with how they care about their customers. Between two kids and a dog it’s amazing how we don’t have any issues with spiders, ants, etc. Money well spent. Great company with great people!
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Josh and his team are amazing! From years as a Realtor and exclusively using Mite-e to my own home servicing needs-they have been nothing short of First Class Service, knowledgeable, respectful, timely, and willing to go the extra mile. I will always recommend Mite-e, they are southwest Michigans best in pest control and customer service!
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I had an insect concern, mostly stink bugs. Several people said you can’t get rid of them, however, after only one treatment they have been exterminated and I mo longer have a problem. They were on time, communication was great and they are very reasonably priced. Highly recommend them!