I wanted to post an update to my initial review: I had the great pleasure of meeting Max, who worked tirelessly in the worst heat wave this year to install the materials to seal my foundation with a protective barrier. He arrived early & was so friendly & professional. He took time to share each step in the process, & showed me what he accomplished each day. Max's work ethic is unmatched, when faced with opportunities he easily came up with solutions to ensure the work was of superior quality! Cat's Eye is so fortunate to have Max on their team! I had a great experience, from my initial call with the office staff who patiently answered questions & presented options, & were able to send out a rep the next morning. Both Alex & Alan were incredibly informative & professional & provided wonderful service!

Catseye has only just begun the process of working on our home. Therefore, it's way too early in this process to offer a fair review or give any stars so I've chosen 3 as the middle of the spectrum. We have a very bad field mouse invasion. The home inspection was extremely thorough and an education to learn how these critters operate. We were happy with the options presented with how to best protect our home going forward. Once we've had a chance to experience the service, we'll be in a better position to write a more in depth review.

The service provided by both the representative who visited to discuss our issue and offer a solution and the technician who performed the initial service was exceptional. Both individuals demonstrated professionalism, expertise, and active listening skills. We hope that this level of service will be maintained in the future.

Highly recommend Catseye. We bought a home that had a previous mice issue and the Catseye team has done an incredible job to remedy the issue, prevent mice from coming back in, and clean up and insulate an attic crawl space. They were able to start incredibly quickly and the team was kind and accommodating.

Excellent customer service! Our technician was so wonderful and explained our services as well as the types of bees we had developing a nest in our siding. Highly recommend!!

There was a bit of a delay with communication and scheduling, but once I followed up, the technician (Kiefer) came the next day, he was personable and knowledgeable, and worked efficiently and completely. Seemed to eradicate the problem in one go. The fee felt a little high for a fairly straightforward process but not much you can do about that! Overall, pleased with the work, and I’d use them again.

We were so happy to see Gary come to our house again to take care of our needs. He is such a wonderful guy and we have such confidence in what he does for us ….last time We told him that we had some ants and since then we haven’t had any. He does a great job and is a true asset to your company and we hope that he is our regular representative.

I called Catseye and talked with Kevin. He was great with explaining everything that needed to be done to get rid of the bees. If he didn’t know then he would go and find out and called me right back. Lenny was the technician who came out to the house and he even went inside and got the nest out of the AC unit. Lenny even called me to confirm he got the best out. Catseye is now in my contacts. Highly recommend theses guys as they have great service.

Technicians was very helpful in explaining the treatment. The initial intake person was also very nice and friendly. Very happy with the service. I would recommend to anyone.

Very disappointed with this company! After prepaying, the Initial removal of part of a wasp nest was completed within 1/2 hour. Continued activity of bees were present within 24 hours. Inspection and photos of the area revealed that the nest was broken off, but still partially present and active. The roof location was accessible but needed to be completed to provide safe access for roofers for new roof placement The communication with this company revealed that “their work was done” and additional compensation was expected for their incomplete removal and inspection of this nest. Really unfortunate experience and poor follow up. Marian Jeffries. Hingham, MA

Gary has been meticulously maintaining our property for years and does an amazing job. His strong customer service and pest control skills are most appreciated. Gary always takes the time to listen to any concerns or observations we have and makes sure everything is safe for our kids at the same time. We are very happy with our service thanks to Gary. He is the best. His coworker Christian who was shadowing him was also very helpful and had some excellent feedback about dealing with summer pests next year. Thank you!

I began using Catseye for a little more than a year now when I started getting hornets/wasps sneaking into my house. After our first inspection I opted for the full coverage at $99.00/month that covers my home inside/outside and end to end. And so far the house has been free of insects and rodents. However, where Catseye fails is giving me plenty of notice when they will be coming for their next visit. While I know they come every two months I never know when exactly until the day before. I work a 9-5pm job during the week and cannot always just leave my job to let Catseye into my house in between visits. There have been a few time they came, just sprayed the outside of my house and I've gone four months without an inside visit due to my availability. This is where I feel I am not getting what I am paying for when Catseye will call/text sometimes when they are on the way to my home while I am at work or let me know the day before the come. In addition, there have been times I've called Catseye asking if a note can be added to my file/account the hours I am available so I don't miss a visit. And there are time I have to call and call back Catseye to ask when EXACTLY are they coming the month I'm due for a visit so I can prepare and still hear nothing until the day before or day of. Catseye gets 3 stars because while I do like them, they are convenient, they really need to work better on scheduling appointments, FOLLOWING UP WITH THEIR CUSTOMERS and making sure you get what you pay for monthly.