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Reviews
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So glad we found this company! We can finally enjoy our backyard again without being constantly attacked by mosquitoes. Our technician Jay was very knowledgeable and answered all my questions. The team is friendly and professional, and the service is incredibly effective. Highly recommend!"
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Assurance is the absolute best. I have used them maybe 10 times since I bought my house in 2022. I have a house built in the 1700s so I have constant problems. They have successfully gotten rid of mice, carpenter ants, multiple wasp nests, and have done preventative treatments. They are extremely friendly and professional and answer emails, texts, and calls extremely fast. Usually within the hour, and always within 24 hours. Appointments are easy to book and they have excellent warranty programs. I could not recommend them enough, and I will be a lifelong customer. We have tried other companies and the service did not compare.
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Our experience with Assurance so far has been fantastic. Dave was punctual and took the time to walk the house with my wife and I to point out where the mice were likely getting in and explaining what they can do to take care of it. He addressed all of our concerns and was thorough. My previous experience with another pest control company was to have a tech show up put some bait stations around and offer to come back and check on them, they didn't offer to look around to figure out how to eliminate the problem just manage it. I figured that was just the way it was done, but now I know what proper service looks like. Very thankful to Assurance and their whole team... UPDATE we've continued utilizing Assurance and are on a regular maintenance schedule & its been about a year, maybe a bit longer. Their techs are always on time, thorough and could not be more polite and customer service oriented. I'm happy to report that our house has been pest free since they got our mouse situation under control. The peace of mind that being on a regular schedule brings is invaluable. I can not recommend them enough, we are an exceedingly happy customer and plan to be for the foreseeable future.
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Joe was very thorough in his evaluation of our vole problem. He did a full backyard survey, and closely evaluated the two areas close to the house where the voles dug. Our vole problem being small, He offered great advice as to control them, and suggested some products I could use. He was extremely professional and friendly.
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We discovered bats in our attic and found Assurance Pest Solutions through the mass.gov website of properly licensed bat removal technicians. Joe came out to inspect our house for possible entry points and pointed them out to us during the entire inspection process. August 1st is the date bat removal is allowed to begin and they were out to our house that week, again explaining every step and why they were doing them. Joe had a vast knowledge of bats and their behavior and shared a great deal of it with us. He came out 3 weeks later for the post inspection, and when there were no signs of further activity - he thoroughly cleaned and disinfected our attic. I would highly recommend Assurance Pest Solutions (and Joe) for any pest control needs.
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We were contacted within hours of leaving a message and got an appointment for the same day. They quickly identified the issue and even checked inside to make sure the wasps were taken care of. Professional, fast and effective.
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Jay came out to my property to evaluate home protection to prevent bats from entering the attic. He took his time to carefully inspect and relay to me posdible entry points. Very professional, respectful. He will submit report to company owner.
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Assurance Pest Solutions responded promptly when I booked the appointment and their technician, Jay, arrived right on time! He was pleasant, polite and professional. He quickly identified the problem and offered a good, cost-conscious solution. I highly recommend this company and Jay!
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We had our first visit today & I’m very happy. Michael & the team were very thorough with their inspection inside & outside the home. They were prompt, kinda & very professional. Michael & the team took the time to show & explain potential spots around the house the pests could be getting in & how they were going to fix the problem. I’m very happy with my choice.
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I am a property manager and have been using Assurance for the past year. Their tech, Jeff, is nothing short of phenomenal. He has resolved some serious issues at my properties. His response time is great and he always has a great attitude.
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I have a wooded property and have been using this service to control ticks for 7 or so years. It is like clockwork; we set up a schedule, they remind me when the service is due, come do it and bill me online. We spend time outside doing yardwork and have never run into a tick since having this service. Then when we had rodents in the attic or giant wasp nests I knew exactly who to contact! I highly recommend!
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Jeff came out for my initial consultation and quickly found many issues as to how rodents were accessing my home. He let me know several solutions and sent a detailed plan and quote via email. I hired Assurance after speaking to another company based on my initial experience and the great reviews. Jeff and Jay were here for 2 days working nonstop and answered all my concerns professionally with confidence and were very reassuring! Jeff was here the whole 2 days and went above and beyond to be sure I was satisfied with the work. He did let me know there was still a critter in the basement but he and Jay left multiple traps and will be back out to check the traps so hopefully he will be removed shortly! I couldn’t be happier with Jeff and Assurance Pest! Highly recommend! ,
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Hector from Assurance came out to our house to address a hornet problem and was very easy to talk to and knowledgeable. This is the second time we are using Assurance because I have always been happy with their services and the politeness of their staff!
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Joe and Kyle came out and did a fantastic job in Boston. The house had a yellow jacket nest up on the fourth floor: they put a 40 ft ladder up and took care of things straight away. Professional, courteous and efficient. Highly recommend
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Jay was new to me! He was very prompt for our appointment! He introduced himself,, asked how my pest situation was going, asked if I had concerns! He went about checking areas for signs insects and rodents! He was very thorough, treated areas of concern and was on his way! Jay was very thorough and I was very happy with his visit! Martha Jacovoni
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Jay came to check everything for me today. He is truly an excellent expert! He has discovered more than 5 big holes along the basement wall margins and several small gaps there. No wonder how the mice keeps coming inside. Jay filled the gaps and holes with patience and carefully. He also checked any possible entrance for mice too. I do feel much safe now. I would like recommend Jay and APS team to my friends.
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Michael from Assurance has been here before, and is familiar with our home and the pests around our home. He was able to answer questions regarding ticks brought into the house by our dog. He did a thorough job, including inspecting the attic and garage.
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Great company! Jeff was amazing. Walked me through everything and answered all of my questions thoroughly. They focus on the root causes and solve them. I highly recommend Assurance Pest Solutions.
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Joe was amazing. He saw things other companies who came never even noticed. I am so happy I got other opinions and saved Joe for last because he was the BEST! I appreciated him explaining every detail to me and taking the time to review the areas of concern.